Your home, protected
How Airconet keeps your account, your ACs and your data safe.
Encrypted connection
The app, the web dashboard and Alexa talk to our servers only over HTTPS – the same encryption banks use.
Passwords are never stored
We keep only a scrambled fingerprint of your password (scrypt with a unique salt). Nobody at Airconet can see it.
Email confirmed with a code
New accounts confirm their email with a 6-digit code, so nobody can open an account in your name.
Login protection
Too many wrong passwords or codes are blocked for a while. When you change your password, every other phone is logged out.
Login kept safe on your phone
The app never saves your password. In the newest app versions your login is kept in the iPhone Keychain or encrypted with the Android Keystore.
Only your home controls your ACs
Every AC belongs to one account. Family members join only with your invite code, and you can lock the temperature range or remove them.
Your location stays on your phone
For Home/Away the phone only sends “home” or “away” – never where you are.
Payments by Stripe
Card payments are handled by Stripe. We never see or store your card number.
Delete your data any time
Delete your account in the app or on our website. Your ACs, history and Alexa link are removed right away.
What you can do
A few simple habits make your smart home even safer.
- Use a strong password that you don't use anywhere else.
- Keep your phone locked with a code or Face ID / fingerprint.
- Set up your Airconet on your own home Wi-Fi with a WPA2 or WPA3 password.
- Remove family members who no longer need access.
- Disconnect Alexa in the app if you stop using it.
Found a security problem?
Please tell us at app@airconet.net. We check every report and fix real problems quickly. Read more in our Privacy Policy.